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A growing community of over 750 hotels in more than 80 countries harnessing the power of analytics to boost results.
It doesn't matter which stage of the analytics journey you are at, our team can support you at every step to uncover insight that will deliver real value to your business.

“Can benchmarking help our hotel boost results?”
Yes, a data-driven approach to your digital strategy can help remove any of the guesswork from your on-line marketing. Our Hotel Benchmark platform provides hoteliers with a host of website and digital metrics allowing you to focus your efforts in all the right places.

“Will an analytics audit improve our data collection?”
Our Analytics certified team will audit your Google Analytics and Google Tag Manager set-up to identify where and how you could be improving your data collection and ensure that it is reporting on the metrics that matter most to your hotel.

“When do I need to set-up GA4 for my hotel?”
Google will replace Universal Analytics with GA4 in July 2023. We recommend you setup GA4 now to begin gathering data, ready for the switchover. Our Google Analytics certified team has created a bespoke installation of GA4 especially for hotels.

“How can I learn more about Google Analytics?”
Sign-up for one of our Google Analytics training courses, created exclusively for the hotel, travel and hospitality industry. You'll be equipped with all the knowledge and skills you need on the newest version of the Google Analytics platform - GA4.

“How is my Booking Engine performing?”
Google Analytics gives you insight into website visitor behaviour, but essential booking engine data is overlooked. Our Booking Engine Insights report collates data from your booking engine to influence proactive strategies and boost results.
How it works
Sign up
It's easy and free to join
Benchmark your website performance in exchange for sharing your anonymised data with our community.
Connect
Google Analytics account
Just log in to Hotel Benchmark with your Google Analytics account. It's simple and secure.
Start
enjoying your free reports
That's it! Your report will be created as soon as we can verify your Google Analytics account.