Please read these terms and conditions carefully before using this site.
Other applicable terms
These terms refer to the following additional terms, which also apply to your use of our website:
- Our Privacy Notice which is accessible sets out the terms on which we process any personal data we collect from you. By using our website, you consent to such processing, and you warrant that all data provided by you is accurate.
- Our are applicable if you subscribe to one of our services.
Information about us
https://www.hotelbenchmarking.com is a site operated by Hotel Benchmark Limited. Hotel Benchmark Limited is a private limited company registered in Scotland under company number SC646183 with our registered office at Charlotte House, 2 Charlotte Street, Edinburgh, EH2 4AW.
Changes to these terms
Changes to our website
We may update our website from time to time, and may change the content at any time. However, please note that any of the content on our website may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our website, or any content on it will be free from errors or omissions.
Accessing our website
Our website is made available free of charge. We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. Access to our website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our website without notice. We will try to give you reasonable notice of any suspension or withdrawal.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others to content posted on our website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.
You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.
No reliance on information
The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.
Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up-to-date.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of services to you, which will be set out in our which will be provided to you when you subscribe to our service.
We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our site; or
- use of or reliance on any content displayed on our site.
- In particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
You agree to indemnify us from any loss, liability, claims or expenses (including solicitor’s fees), made against us by any third party due to or arising out of or in connection with your use of our website.
We will only use your personal information for the purposes set out in our Privacy Notice. If you have any comments or queries in connection with our Privacy Notice, please e-mail us at
You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. In the event of such action, your right to use our website will cease immediately.
Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our website must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.